Money-Back Guarantee

I. Introduction

Seed Keys is dedicated to providing secure and reliable stainless steel seed phrase backups that meet the highest standards of quality and customer satisfaction.

Your satisfaction is a top priority, and that’s why a 30-day money-back guarantee is offered. This guarantee provides peace of mind, ensuring that you can try the product risk-free and return it if it doesn’t meet your expectations.

This guarantee is a testament to the commitment to delivering exceptional products and service.

II. Eligibility for Guarantee

Seed Keys offers a 30-day money-back guarantee. If you’re not satisfied with your purchase, you can return it within 30 days of delivery for a full refund.

To be eligible for a refund, the product must be returned in its original condition, with no stamps or alterations. This means that the keys must be unused and show no signs of wear or tampering. Additionally, all original packaging and accessories must be included with the return.

Please note that returns will only be accepted if the product meets these conditions. If the product is returned in a condition that does not meet these requirements, the refund may be denied.

III. Return and Refund Process

To initiate a return, please follow these steps:

  1. Contact Seed Keys using the contact form on the Support page.
  2. Provide your order number and select the “Payment and Refund Issues” category.
  3. Describe the reason for your refund request in the message field.

Once your refund request is received, it will be reviewed and processed within 3-5 business days. You may be requested to provide photos or videos to verify the condition of the product. You will then be provided with instructions on how to return the product.

Please note that the refund will only be processed after the returned product has been received and inspected to ensure that it meets the eligibility criteria.

If your request is approved, the refund will be processed within 5-7 business days.

When a refund is issued, it will be sent in Bitcoin, using the most cost-effective method available. The refund amount will be the original amount paid, minus any fees associated with processing the refund.

IV. Limitations

The 30-day money-back guarantee only applies to products manufactured by Seed Keys. Some products, such as the Letter Punch Set, are excluded from this guarantee.

Seed Keys reserves the right to deny a refund if it determines that the request is not legitimate or is not in compliance with this guarantee.

For more information on the refund and return process, including any limitations that may apply, please see the Refund and Return Policy.