Shipping Policy

I. Introduction

When you purchase metal storage for your seed phrase, you can trust that it will be shipped securely and efficiently. Your Seed Keys are carefully packaged in a padded envelope, or box, to protect them during transit.

This Shipping Policy outlines Seed Keys‘ procedures and guidelines for shipping, including processing times, shipping methods, and delivery expectations.

Please review the following information to learn more about what to expect during the shipping process.

II. Order Processing Time

Orders are processed within 24–48 hours after receiving payment, Monday through Friday. Please note that orders are not processed on weekends or Thai public holidays.

Orders placed after 05:00 UTC (Coordinated Universal Time) are processed the next business day.

III. Shipping Methods

Seed Keys offers two shipping methods to most destinations: Standard and Express. The carriers used for each method may vary depending on the country or region, but all options are carefully selected to ensure reliable and efficient delivery.

  • Standard Shipping: This method is a cost-effective option that provides a reliable delivery service. Delivery times and carriers may vary depending on the destination.
  • Express Shipping: This method is a faster and more premium option that provides expedited delivery. Delivery times and carriers may vary depending on the destination.

Please note that the shipping methods and carriers used may change over time, but Seed Keys will always strive to provide the best possible service for your needs. During checkout, you will be able to select the shipping method that best suits your requirements.

IV. Shipping Destinations

Due to international restrictions and logistical limitations, shipping is not available to countries currently at war or those with restricted access.

Additionally, some countries in Africa may not be eligible for shipping due to local regulations or carrier limitations.

List of Currently Supported Countries:

  • Andorra
  • Austria
  • Belgium
  • Canada
  • Switzerland
  • Germany
  • Denmark
  • Spain
  • France
  • United Kingdom (UK)
  • Guernsey
  • Ireland
  • Isle of Man
  • Italy
  • Jersey
  • Liechtenstein
  • Luxembourg
  • Monaco
  • Malta
  • Mexico
  • Netherlands
  • San Marino
  • Thailand
  • United States (US)
  • Vatican

If your country is not on the list, contact customer support to inquire about shipping options and availability.

Please note that it is your responsibility to ensure that the shipping address you provide is accurate and compliant with local regulations. Seed Keys will not be held responsible for any issues or delays caused by incorrect or incomplete shipping information.

V. Delivery Timeframes

Delivery timeframes vary depending on the shipping method and destination. Estimated delivery times are provided during checkout and reflect the carrier’s expected schedule once the package is in transit.

In some cases, it may take up to 3 business days for the package to be physically delivered to the carrier and scanned. As a result, the actual delivery date may be up to 3 days later than the estimated timeframe displayed.

Please note that delivery times are estimates. Actual delivery may be affected by factors such as weather, customs clearance, holidays, or other unforeseen circumstances. Seed Keys is not responsible for delays caused by these external factors.

VI. Tracking and Monitoring

Once your order is shipped, you will receive a tracking number that allows you to monitor the status of your package. You can use this tracking number on Fastship to track the progress of your shipment and estimate the delivery date.

Tracking information is typically updated in real-time, but there may be delays in updating the tracking status. If you have concerns about the status of your package, please contact customer support for assistance.

Please note that it is your responsibility to monitor the tracking status of your package and be available to receive it upon delivery. If the package is returned to Seed Keys due to failure to receive or incorrect shipping information, additional shipping fees may apply.

VII. Returns and Refunds

If you need to return products, refer to the Return and Refund Policy for detailed information on the process.

VIII. Liability and Insurance

Seed Keys is not liable for loss or damage during shipping. All shipments are covered by the carrier’s default insurance, with coverage limits varying by carrier.

IX. Changes to Shipping Policy

Seed Keys reserves the right to modify or update this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on the Seed Keys website.

It is your responsibility to review this policy regularly to stay informed about any changes that may affect you.

This Shipping Policy was last updated on 2025-10-01.

X. Contact Seed Keys

If you have any questions or concerns about this Shipping Policy, reach customer support through the contact form at seedkeys.xyz/contact/.