Warranty

I. Introduction

Seed Keys metal recovery phrase backups are designed to provide reliable and long-lasting security for your assets.

The lifetime warranty is a commitment to the quality and durability of these products. It is designed to provide you with peace of mind, knowing that your Seed Keys product is protected against defects, damage, and wear and tear.

This page outlines the terms and conditions of the warranty, including what is covered, what is not covered, and the process for making a claim.

II. Scope of Warranty

The lifetime warranty covers manufacturing defects, material failures, accidental damage, and normal wear and tear that compromise your Seed Keys’ ability to store your recovery phrase.

Specifically, it only applies to the laser-engraved stainless steel plate, and the key ring. Other components, such as the stamping jig and nylon cable ties, are not covered under this warranty. Neither are the accessories, such as the Letter Punch Set.

Please note that minor cosmetic damage, such as scratches, is not considered a warranty-eligible issue.

III. Warranty Duration

The lifetime warranty is valid for the lifetime of the product, defined as the period during which the Seed Keys product remains in the possession of the original purchaser. It is non-transferable and becomes void if the product is sold, transferred, or otherwise changes ownership.

IV. Warranty Claim Process

To make a claim, please follow these steps:

  1. Contact Seed Keys using the contact form on the Support page.
  2. Provide proof of purchase, including the order number and date of purchase.
  3. Describe the issue with the product in the message field.

Seed Keys will review and respond to warranty claims within 3-5 business days. You may be requested to provide additional information or documentation to facilitate the claim process.

If the claim is approved, Seed Keys will ship a replacement product within 5-7 business days.

V. Limitations and Exclusions

The lifetime warranty is limited to the replacement of defective products, and does not cover any consequential damages or losses.

The warranty will be void if the product is:

  • Modified, altered, or tampered with in any way that compromises the product’s functionality.
  • Used for any purpose other than its intended use.

Seed Keys reserves the right to deny any warranty claim if it determines that the claim is not legitimate or is not in compliance with these terms.

VI. Changes to Warranty

Seed Keys reserves the right to modify or update this warranty at any time. Any changes will be effective immediately upon posting on the website.

This warranty was last updated on 2025-07-22.

By purchasing a Seed Keys product, you agree to be bound by the terms in effect at the time of your purchase, as well as any changes to the warranty that may be made thereafter.

VII. Contact Information

If you have any questions or concerns about this warranty, please contact Seed Keys using the contact form on the Contact page.